Mailin’ It! - The Official USPS Podcast
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Mailin’ It! - The Official USPS Podcast
As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our...
Episodis Recents
75 episodis
Evolving eCommerce Shipping Solutions
In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino jump into the fast-paced world of e-commerce shipping with guest Heather Maday, Seni...
A Conversation with New Postmaster General David Steiner
The Postal Service is entering a new chapter under 76th Postmaster General David Steiner. In this conversation, he joins Mailin’ It! to talk about wha...
The Innovation Behind Safe Mail Delivery
Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our...
Exposing a $6 Million Mail Order Allergy Testing Scam – A USPIS True Crime Story
Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal...
Transforming the Retail Experience
Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service'...
USPS 250 Years of Collecting Mail
To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and forme...
Before Disaster Strikes: Behind the Scenes of USPS National Preparedness
USPS Director of National Preparedness, Rae Ann Haight, joins us to discuss the comprehensive and dynamic preparedness program designed to safeguard m...
How Rural Free Delivery Changed America
USPS Historian Steve Kochersperger joins us to discuss the origins and lasting impact of rural free delivery—an initiative that began in 1896 to bring...
Creating The 2025 Stamp Collection
We’re taking a deep dive into the exciting world of 2025 USPS stamps! Join special guests Lisa Bobb-Semple, USPS Stamp Services Director, and Daniel P...
Spotting Imposter Scams
This week on Mailin’ It!, Brian Coleman of the U.S. Postal Inspection Service walks us through the world of imposter scams, a leading form of fraud th...
How Postal Inspectors Clipped a $31 Million Coupon Scam - True Crime
In this episode, Mailin’ It! continues its True Crime series with an inside look at a shocking fraud case that cost businesses millions. Postal Inspec...
Building Business Connections - Inside USPS Industry Engagement
This week on Mailin’ It!, we welcome Lindsey Taylor, USPS Director of Industry Engagement and Outreach, to explore how the Postal Service builds stron...
Don’t Get Snowed - Avoiding Holiday Scams with USPS
This week on Mailin’ It!, Karla Kirby and Jonathan Castillo welcome back Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal In...
The USPS Holiday Ride 2024
This week on Mailin’ It!, Karla and Jonathan are joined by Sheila Holman, USPS VP of Marketing, to discuss the Postal Service’s 2024 holiday season pr...
The Postal Service Improves its Ground Game
This week on Mailin’ It, Karla and Jonathan are joined by Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives. Juan discusses...
The Power of Direct Mail
This week on Mailin' It, Karla and Jonathan are joined by Margaret Pepe, the Postal Service’s Executive Director of Product Solutions, to discuss the...
A Romance Scam Turns Tragic - A Postal Inspection Service True Crime Story
This week on Mailin’ It, Karla and Jonathan speak with retired Postal Inspector Natalie Reda about a tragic case of romance fraud that shocked investi...
USPS Tech Innovator Bob Dixon
This week on Mailin' It, we’re joined by Bob Dixon, USPS Director of Product Technology Innovation. Bob discusses his journey into technology and his...
The Postal Service Is Ready for the 2024 Elections
This week on Mailin' It, Karla and Jonathan are joined by Adrienne Marshall, the Executive Director for Election and Government Mail Services at USPS....
Modernizing One of the World’s Largest Vehicle Fleets
This week on Mailin' It, we’re joined by the Director of Fleet Management, Justin Glass, who takes us behind the scenes of the epic effort USPS is tak...
How Postal Inspectors Cracked the Largest Fraud Scheme in U.S. History
This week on Mailin' It, we’re joined by Postal Inspector Clayton Gerber to discuss the Inspection Service’s role in breaking up one of the largest fr...
2024 Dog Bite Awareness Campaign
This week on Mailin' It, we’re joined by Linda DeCarlo, Senior Director of Occupational Safety and Health, to discuss the critical issue of dog attack...
VP of Sales Intelligence and Support Shibani Gambhir
This week on Mailin' It, we’re joined by Vice President of Sales Intelligence and Support, Shibani Gambhir, as part of our new Postal Executive Series...
Sustainability Goals Update
This week on Mailin’ It, we’re joined by Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustaina...
USPS Chief Information Security Officer Heather Dyer
This week on Mailin' It, we’re joined by the Postal Service’s Chief Information Security Officer, Heather Dyer, as part of a new series on leaders at...
Investment Scams
This week on Mailin' It!, we’re joined by Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group, to shine a...
Hazardous Materials and the Mail
This week on Mailin' It, we’re joined by Chief Commerce and Business Solutions Officer Jakki Krage Strako and Chief Logistics Officer Kelly Abney to d...
Every Stamp Tells a Story—What to Look for in 2024
This week on Mailin' It, we get an exclusive behind-the-scenes look at the meticulous process of choosing the annual stamp lineup and what makes this...
Finding a Career at the Postal Service
When we think about the Postal Service, mail carriers often come to mind. However, there are thousands of different types of jobs within the Postal Se...
Postal Service Pricing
Having an effective pricing strategy is not only a key factor in driving business success but also imperative for an organization like the Postal Serv...
How Automation is Shaping the Postal Service
This week on Mailin' It, we're shedding light on the marvels of technology that powers our mail and package processing. To guide us through this journ...
Preparing for the 2023 Holiday Season
Each year, we eagerly await the unveiling of the holiday stamps, posters, and heartwarming commercials, all designed to capture the spirit of the seas...
The Postal Service’s Historic Role in Shaping American Transportation
This week on Mailin' It, we discuss the pivotal role the Postal Service has played in shaping the history of transportation in the United States. What...
Native American Tribes and the Post Office
This week on Mailin' It, we explore how the Postal Service became a conduit for America's Indigenous communities during a time of profound change. We’...
Civil War Letters
Envision a time when our nation was engulfed in a Civil War, and the only connection with loved ones was through the exchange of letters. In this epis...
The Smithsonian's National Postal Museum
This week on Mailin' It, we step into the world of the National Postal Museum, discovering the rich American history and culture woven into its exhibi...
USPS Ground Advantage Shipping Program
In this episode, we get details on USPS Ground Advantage—a new program that will make package shipping simpler and cheaper for millions of businesses...
Dog Bite Awareness
This week on Mailin' It, we discuss the dangers our beloved canine friends can pose to mail carriers. This episode is particularly exciting as we expl...
Retail - Sales and Service Associates
This week on Mailin' It, we dive into the world of sales and services at the Post Office with Asia Hunter, a talented sales and services associate who...
Encore Episode - Women in the Postal Service
The original “Women in Postal Service History” episode debuted March 15, 2022.
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