Strategy That Works
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Strategy That Works
What makes businesses successful? Listen to discussions with business leaders across management, strategy, technology, marketing, and human capital that explore what successful companies are doing to stay on top.
Episodis Recents
11 episodis
The Human Side of AI Transformation
AI adoption is accelerating, but most organizations are underestimating the human side of the change. We are joined by Karen Dernavich to unpack why A...
From Synergies to Systems: The Next Era of Deal Making
Mergers and acquisitions are still active, but the logic behind them is evolving. In this episode, we are joined by Dan Hickey to explore how the next...
From Automation to Orchestration: Rethinking CX with AI
In this episode of the Strategy That Works Podcast, hosts Brian Betkowski and Ed Haines are joined by Brittany Christian, leader of Jabian’s Customer...
Unlocking Hidden Value: Strategies for Seamless Operations
Join Brian Betkowski and Ed Haines on Strategy That Works as they welcome Will Funderburg, leader of Jabian’s Charlotte office and Operational Excelle...
Technology and Operational Impacts on the Future of Hospitality
In this episode of Strategy That Works, hosts Brian Betkowski and Ed Haines talk with Ryan Briley about how AI, personalization, and sustainability ar...
What Diversity and Inclusion in the Workplace Really Means
Today we're talking about the Diversity and Inclusion; what it means and how businesses are adapting their practices to see positive results in employ...
The People Side of Business Transformation
Today we're talking about the people side of business transformation, which of course is the cornerstone of any successful transformation effort. To d...
What is Omnichannel Customer Experience?
Today we’re talking about customer experience and specifically, an omnichannel approach to CX. We’ll discuss what it is, how it’s different than omnic...
Making Personality Profiles Work in Your Organization
This episode is all about personality profiles, specifically the DISC profile system, and how leaders can help their teams recognize and work within p...
RPA (Robotic Process Automation) Best Practices Explained.
This episode is all about Robotic Process Automation, or RPA - what it is, how it's useful, and some best practices for companies looking to implement...
Business Transformation Best Practices
This episode is everything you wanted to ask about business transformation, which on the surface can sound like an overwhelming effort, but it doesn't...